Terms

  • In order to secure your place, payment for the complete cost of the course must be received in advance. The cost of lessons ranges from £10.50 – 11 (inclusive of VAT) depending on the pool, so the complete cost of your course will be confirmed upon reserving your place.
  • Payment must be received within 7 working days of reserving your place. If we do not receive payment your place may be lost.
  • If you cannot make your lesson, for whatever reason, you can swap up to 3 lessons per full term for another day where possible. Please get in touch to arrange an alternative. We’ll try to match the class as closely as possible on a day that you can do, although they may of course be slightly ahead or behind your class, so that you can still have your swimming lesson. No refunds or credits are given for missed lessons if you can’t attend any of the alternatives offered.
  • You must advise us of any relevant medical conditions that may affect you or anyone attending classes with you. swim-tots cannot make allowances for any undeclared conditions.
  • Should you wish to cancel the entire course prior to your first lesson, you must give us at least 10 working days written notice in order to be entitled to a refund. Your refund will be issued minus a £10 administration fee. Refunds will not be issued once term has started.
  • On the rare occasion that swim-tots has to cancel a lesson at short-notice (for example if pool conditions are not satisfactory or your instructor is ill) you will be entitled to a refund for that lesson only.
  • Once started on the programme you will be given a priority place for the next term, in the same time slot at the same pool. If you wish to change your time / day / pool, then we cannot guarantee your place, but will do everything we can to accommodate your request.
  • In order to take part in the class all babies and toddlers must wear a double nappy system (unless fully potty-trained) ie: a disposable swim nappy topped with a fabric Happy Nappy. Your instructor should have spare disposable nappies and Happy Nappies on poolside for you to purchase if you have forgotten anything.
  • You must dispose of nappies and swim-nappies in the bins provided, as well as disposing of ordinary rubbish appropriately. Please respect the facilities and leave them as you would wish to find them.
  • In some facilities, folding change tables are provided for your use, but you are respectfully reminded that your baby must always be supervised when on the change table, and not left alone. Even if they’re not rolling yet, there’s always a first time! swim-tots will accept no responsibility as your baby must remain under your care at all times.
  • Please do not eat or give your baby / toddler any solid food on poolside or in the changing rooms. Breast and bottle-feeding are of course absolutely fine.
  • Your personal belongings are your responsibility. swim-tots will accept no responsibility for lost items so please leave any valuables at home. We do of course check the facilities at the end of each session of classes, so whilst we cannot guarantee anything, if you do lose something it is worth calling the office to see if your instructor has picked it up.
  • There must be at least one adult (mums, dads, grandparents or other carers all welcome) in the water and directly responsible for your child at all times. You are asked not to take your baby under the water unless your instructor tells you to.
  • Any sickness or diarrhoea must have passed 24 hours prior to your class.

 

Testimonials

"Just thought I would share with you how thrilled we were on Sunday morning when Ava swam independently for the first time at just 26 months old! She has attended your classes since she was 11 weeks old and it has really paid off. Well done to Sophie (and Helen) for everything they have taught her. " Kim Heslip

"I started lessons with Swim-tots with my daughter at 3 months old as water confidence and safety are very important to me. Jessica loved baby classes and when I returned to work we changed to a Saturday class with Sophie and we had a fantastic experience. Jessica is a fantastic swimmer thanks to ..." Alison Storrie, Mummy to Jessica & Michael

"My son Huw and I have been so thrilled with swim-tots and our teacher Helen. Huw now adores swimming at 18 months, happily throwing himself into the pool with no fear - such a difference to when he started a year ago! He holds onto the side and everything, we have both been taught by a superb tea..." Charlotte Evans, mummy to Huw

"Maya has been with Swimtots for two years now and still absolutely loves her lessons with Lindsey every week. It's the only day of the week when wakes up and gets ready without a fuss, and is out the door before we are! Her confidence in the water and her developing swimming skills are fantastic ..." Ghada Khattab, mummy to Maya

"I am just e mailing you to tell you how fantastic Rachel is.  Honestly, she is brilliant.  Elise absolutely loves her lessons (although she is still a little nervous about the water touching her face, but we are getting there) and when I pick her up from my daughter’s, she comes out saying ho..." Julie Bates, grandma to Elise

"Chloe started swimming with Sophie at Swim Tots when she was only 12 weeks old, it was a great activity for us to do together and for her to get used to the water in a fun setting with lots of games and songs.  Sophie is a fantastic teacher and gives each child individual attention and it was gr..." Jenny Roberts, mummy to Chloe

"My two year old daughter Ava has been learning to swim with Swim Tots since she was 9 months old.  We attend the Monday am session with Helen at Beckwith Pool and she absolutely loves it! The location is extremely convenient, parking is easy and the facilities are clean and the pool warm. I c..." Nicky Smith, mummy to Ava

"I am now onto my third lot of baby swimming lessons with swimtots - they are brilliant, with wonderful, caring teachers who really know their stuff. Both my older children are very confident in the water and my youngest baby already loves swimming. I just wish swimtots provided lessons for over 4..." Maddy Smith, mummy to Myles, Anya & Flynn

"What had started simply as a fun activity for Dad and 6 month old baby quickly exceeded all our expectations. Sophie's endless patience and inspiring enthusiasm, coupled with a consistently relaxed and friendly atmosphere, have resulted in a happy confident 4 year old girl, quite capable of swimm..." Ruth & Neil Moran, mummy & daddy to Esme

"We're already looking forward to re-starting, Eve sings the hello song complete with all the children's names every breakfast time, it was cute the first few times!!" Laura Arundel, mummy to Eve

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Our Pool Locations

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